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SERVICES

  GRAPHIC DESIGN SERVICES
          
Letterheads and Stationary
          Business Cards
          Flyers and Brochures
          Photo Touchups
          Manipulations
          Logo Design
          Corp Branding
          Typesetting

  WEB DESIGN SERVICES
          Web Design
          Hosting
          Maintenance

  COMPUTER SERVICES
          In-Lab Service
          On-Site Service
          Hardware Diagnostics
           Data Recovery

           Networking

          
Wireless LAN
          Network Security
          Computer Lessons!
          Malware Removal
          Operating System Reloads
          Internal Cleanings
          PC Tune Ups
          Preventative Maintenance
          PC Consultations

          WE SERVICE LAPTOPS!
          

 REMOTE ASSISTANCE ! !


  DRIVER DATABASE ! !
          Looking for a Driver?


  COMPUTERS 4 SALE !
         Custom Built PC's!
          Used PC's
          
  ARTWORK 4 SALE !

          Custom Graphics
           8x10" Art Reprints

 

SO YOU NEED REMOTE ASSISTANCE? - $25 Per Hour!

WHAT IS REMOTE ASSISTANCE?

NORMAL RATES: $25 per Hour ($6.25 per 15 minutes)
AFTER HOUR RATES: $50 per Hour after 8pm or On Weekends!

If your Internet Connection is WORKING and you need a Technician to do software troubleshooting on your Windows based PC - Without needing any physical labor done on the computer..... then we can use Remote Assistance to help you without you having to pay a Service Call fee for a Tech to come to your home. Often we can fix your computer problem over the telephone. Maybe you just need help updating your antivirus software, or fixing an uncompatable addon. We consider that a completed job, and also charge for a Remote Assistance session. The cost is only $25 per hour and your only charged from the time the Technician actually makes a connection to your computer via the internet, or for the length of the phone call. We will even give you the instructions below so that you can prepare everything for the Technican - Saving you even more money! Simply, follow the Instructions below and call CGrafiks when your done.

During your remote repair session YOU will be able to observe all repairs LIVE by watching your screen while we solve your problem. Your computer mouse will actually move around on your computer screen right before your eyes. You can even watch and learn! Plus, YOU will be able to assume control at any time. When we are finished, we will disconnect from your computer and will be unable to reconnect, unless YOU initiate the connection again. This entire process keeps you, our client in complete control at all times. We're happy to explain this process over the phone to clarify any concerns that you may still have

INSTRUCTIONS:

1

2

 

3

 

Save and Install the REMOTE ASSISTANCE CLIENT.

Call CGrafiks and get your ticket and the TCP/IP information to fill in.
(931) 335-0398

When your ticket is up.. we will have control of your computer and you can sit back and watch us fix your problem!

The cost is $25 per hour / $6.25 per 15 minutes - You are only charged from the time we are connected to your computer!

NOTICE - NOTICE - NOTICE
The connection is automatically logged by your IP address which is a unique identifier to your personal computer. By downloading the Remote Assistance setup you are agreeing to pay the total bill for your repair on the due date of the invoice. You will receive an invoice either by E-Mail or Postal Mail within 7 days of your Remote Assistance date. Payments are due by the first week of the month

PHONE: 931-335-0398

 

ABOUT CGrafiks Computer Service Center

 

 


TESTIMONIALS
" Josh explains things in a lay language manner. This is so helpful when trying to understand the computer world. From the first time we had Josh come to fix our computers, we were so very impressed with his knowledge, professionalism, and his work ethics! - Bobbie Reynolds - TN" .

 

 


CGrafiks
Crossville, TN 38555 (931-335-0398)
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931-335-0398